Meet a landlord: Simon & Hannah, the internationals

Posted by

Marina Cheal

on August 14, 2019

Simon and Hannah are international landlords who moved to Hong Kong two years ago to follow their professions. Living so far away made it difficult to manage their property, renew leases, negotiate with tenants, sort out maintenance issues and deal with agency fees.

Each year they returned to the UK, they spent three days dealing with issues regarding their flat and sourcing new property agents, wasting their precious vacation time.

Despite the challenges that come with managing property from abroad, the couple didn’t want to miss an opportunity to rent out their flat while living overseas.

Simon and Hannah’s main concern was to find a fully managed service they could rely on, with a single point of contact. They wanted assurance that any issues which arose during the agreed tenancy would be dealt with quickly, efficiently and professionally.


The solution

After contacting Residently, Simon and Hannah discovered we could offer them more than just consistent income, but the reassurance that during their time abroad their asset is in safe hands.

Residently’s model of “effortless ownership” offered them just that with a pain-free, fully managed service that provides peace of mind and income certainty. They received a long-term customised service that eased their worries about being away and coordinating over different time zones.

See the Residently listing for Simon and Hannah's lovely top-floor one-bed in Pimlico.


331050 (3)

331050 (5)


The benefits

No income voids

Residently has simplified the process of finding new tenants and dealing with maintenance, with the added benefit of removing voids. According to data by the Association of Residential Letting Agents, Residently saved Simon and Hannah an estimated £2,440 in voids over their 3-year lease.

Peace of mind

The pair can now rest assured that their property is well looked after. Even better, instead of having to return to the UK to deal with their property every summer, they can now relax and enjoy their holiday!



  • We save Simon and Hannah £2,440 in voids.
  • They saved 3 days when returning to the UK by letting their property to us.
  • Income guaranteed for 3 years to service their buy-to-let mortgage.


Find out more about the benefits we offer for landlords.