We were extremely excited to announce last week that our technology is now free for the property sector. This move will help agents, managers and owners support their tenants and increase renter satisfaction as we emerge from lockdown and beyond.
We launched in 2017 to use a ‘digital first’ approach to simplify the renter experience and improve overall tenant satisfaction. Our platform includes a fast, contactless rental process, virtual tours and integrated services marketplace – taking the time from first virtual viewing to a signed lease down to just five minutes.
Under COVID-19 lockdown restrictions, we introduced services such as the option of a deep clean as part of the digital move-in process, furnishing customisation, internet set-up and mover booking. Renters are also able to access a raft of support and services to help with the home-based ‘new normal’. This includes music lessons and fitness classes, services like prescription pick-up and grocery shopping, and the ability to rent home-office furniture like desks and chairs.
Tom Allason, Residently’s CEO, commented:
“Our mission has always been to make renting an effortless experience, and digitising the end-to-end journey has been our first focus. In the last few months, we’ve watched the contactless rental process that we’ve built go from a ‘nice to have’ to an absolute necessity. Not to mention, it’s never been more important for renters to feel ‘at home’ and cared for. We hope that by making our platform free, we can partner with companies across the industry to support their residents during this time.”
A number of companies have already signed up to the platform, including Anglo Fortune, IDM, Apt Living, Butler & Stag, and EEH Ventures.
We have also partnered with residential management firm, Touchstone, who are supporting the national rollout of its platform. Helen Kings, Touchstone Managing Director, commented:
“We’re so excited to work with Residently as they transform people’s experience of renting. Technology is crucial in creating the very best experience for customers, and we’ll help support this ground-breaking approach, ensuring a smooth, frictionless experience when renting a home.”
Jonathon Curtis, Partner at IDM also said,
“As people spend more time than ever at home and with pressures at an all-time high, it’s never been more important for us to make our resident’s lives easier. Residently’s app will not only enable residents to communicate seamlessly with our internal management team but provide access to a range of home services that we think will be helpful now and in the future too. We were looking for a digital solution to streamline our operations and Residently have provided exactly that.”